Specific details regarding this work cannot be shared due to McKinsey confidentiality policy.
Leap is McKinsey & Company’s service for launching new ventures. LeapAI is McKinsey’s tool for accelerating and specializing innovation efforts.
The platform guides the creation of AI models specific to the context of the venture, then leverages a proprietary Generative AI workflow to accelerate venture innovation.
I joined the amazing LeapAI team while the platform was in Beta, tasked with developing a design strategy for global launch.
I conducted research remotely and in person
- contextual inquiry interviews
- facilitated workshops with clients
My research findings identified key opportunities to improve trustworthiness of AI outputs.
The strategy scoped areas for short term and long term improvements while identifying areas to innovate on the platform.
Worked directly with McKinsey partners and global stakeholders to implement the design strategy:
- created and validated prototypes
- facilitated feedback sessions with global stakeholders
Feedback was implemented with Engineering in advance of the LeapAI Global launch to McKinsey colleagues and clients.
We saw swift global traction with colleagues and clients across industries:
- fast-casual dining in EMEA
- automotive in Germany
- Banking clients in Europe
NGO pro-bono clients in LATAM (which I facilitated)
Experience and feedback was further leveraged to provide ongoing platform improvements.