Work

I have moved back and fourth from in-house, consulting, management, individual contributor, and leadership across numerous companies like Renovate America, LivingSocial, CustomInk, EightShapes, AKQA, the Mag7 Collective, and Wunderman. Clients included AARP, VideoBlocks, Tivvy, Yahoo!, George Washington University, and more.

Renovate America, 2014 – 2019

Facilitate a design sprint to manage regulatory changes affecting the company’s core financial product, and steer a cross-functional team to a solid, unifying direction. See more…

Design an app that simplifies a complex credit application so homeowners can choose the kind of home improvement financing that works for them. See more…

Train more than a dozen people from different disciplines to conduct b2b user research in the field. See more…

Research, design, and launch a financial transaction platform for closing home improvement projects that help save energy and water. See more…

LivingSocial 2011 – 2013

Help e-commerce “unicorn” step into a new chapter. See more…

Consulting, etc., 2009 – present

Help a team of consultants create a platform where people battling chronic illness can tell their story. See more…

Facilitate a design sprint to help a video startup see a strategy for their next generation of product. See more…

As a teacher, help 22 people learn how to be UX designers. See more…

Prototype a mobile app for customizing and sharing clips from broadcast TV. (details coming soon)

CustomInk.com, 2008 – 2009

Led research and design efforts for a new internal and external e-commerce checkout system, accommodating highly disparate use case scenarios

Infused contextual user experience research methodology into a data-driven, agile development environment

Other good stuff

  • Graduate Certificate: Corporate Executive Leadership, Georgetown University
  • Teacher: First UX Design teacher for General Assembly DC
  • Mentor: volunteer mentor for 1776 startup incubator
  • Speaking coach: mentored speakers for TEDxPotomac; coached SXSW speakers through the CrankyTalk workshop