Creative Market, 2019 – present
Reviving a Product Design Team
Re-establish the practice of Product Design at one of the leading design asset communities through attention to craft, infrastructure, and team development. See more…
Design Strategy: Yielding results in Ecommerce
Bring the marketplace for design in line with contemporary ecommerce standards and lifting conversion in the process. See more…
Renovate America, 2014 – 2019
Design Sprint: Regulatory Changes in PACE Financing
Facilitate a design sprint to manage regulatory changes affecting the company’s core financial product, and steer a cross-functional team to a solid, unifying direction. See more…
Renovate America Mobile App
Design an app that simplifies a complex credit application so homeowners can choose the kind of home improvement financing that works for them. See more…
Launch a Research Fellowship Program
Train more than a dozen people from different disciplines to conduct b2b user research in the field. See more…
HERO Pro Fintech platform
Research, design, and launch a financial transaction platform for closing home improvement projects that help save energy and water. See more…
LivingSocial 2011 – 2013
LivingSocial.com Re-architecture
Help e-commerce “unicorn” step into a new chapter. See more…
Consulting, etc., 2009 – present
Live Bold Live Now: Immersive Storytelling
Help a team of consultants create a platform where people battling chronic illness can tell their story. See more…
Videoblocks Tutorial Product Strategy
Facilitate a design sprint to help a video startup see a strategy for their next generation of product. See more…
Teaching UX Design at General Assembly
As a teacher, help 22 people learn how to be UX designers. See more…
Tivvy
Prototyping a mobile app for capturing, customizing, and sharing clips from broadcast TV. (external case study by Mag7 Collective)
CustomInk.com, 2008 – 2009
Led research and design efforts for a new internal and external e-commerce checkout system, accommodating highly disparate use case scenarios
Infused contextual user experience research methodology into a data-driven, agile development environment
Earlier work…
A variety of graphic design production positions, including work for Wunderman, Time Warner Cable, Bayer, and Feld Entertainment
More good stuff along the way
- Graduate Certificate: Corporate Executive Leadership, Georgetown University
- Teacher: First UX Design teacher for General Assembly DC
- Mentor: volunteer mentor for 1776 startup incubator
- Speaking coach: mentored speakers for TEDxPotomac; coached SXSW speakers through the CrankyTalk workshop