When designing in enterprise and b2b environments, it’s tempting to believe that the customers are easy to get to for the purposes of research, feedback, and product development. I mean, our sales and customer support teams talk to them all day! But that’s not the case, not by a long shot. Connecting with business […]
Category Archives: Uncategorized
The 6-1-1 Sketching Session
What’s all this then? A 6-1-1 is a structured sketching exercise. You may recognize it as a miniature version of a design studio workshop (example) or you may also see that it is very similar to some of the methods popularized through Lean UX and Design Sprints. I developed the 6-1-1 as a lightweight workshop […]
A Sample Design Collaboration Cadence
In order to maintain a decent level of collaboration within a design team, while maintaining a productive pace, and keeping transparent about upcoming roadblocks and needs for solutions, and finding opportunities to support each others in our design practice…. I ended up with a cadence of quick and straightforward cadence of check-ins and working sessions. This […]
A Design Practice
Over the course of my career, a framework has started to come into view for a establishing or augmenting a design practice.* The framework has three key ingredients: Methods: What do you do? Infrastructure: What do you use to do it? Personal Growth: What are you getting out of it? Attention to these three areas […]
Starting over
I let my site’s hosting lapse and, as per the hosting agreement, I lost everything. Once I coughed up the dough, I put up an old backup of the site, and now here I am with this fresh placeholder blog. I haven’t written a blog post, personal or professional in a long time, so it’s […]